1. Add your rental items to your shopping cart – NOTE: We do require a $500 minimum order.
2. When done, proceed to the checkout page. Here you are required to enter your rental dates – NOTE: The standard rental period is 3 days (i.e.-For a Saturday event, pickup is Friday and returns are due by Monday evening.)
3. On the checkout page, you can click if you are interested in delivery and set-up. These are additional fees and require that you contact us for an accurate quote.
4. Enter your payment information and make your payment. NOTE: A 50% non-refundable deposit is due when booking, in order to hold your date and inventory.
5. The remaining amount owed is due 30 days in advance of your event date. (Non-Refundable)
6. Please send us an email (2 weeks prior to your event) with information for your custom signs. The information should include Names, Menu Items, Font Type, etc. Please send your details to
7. We will contact you with final payment details and to confirm your pickup/delivery dates and times.
8. Unless otherwise noted, all rental orders are “will call” orders and are contactless pick-up and drop-off. Please ensure that you have a covered trailer or proper pick-up vehicle as noted in the terms and conditions, as well as a suitable number of people to load the rental items.
9. All antique furniture and backdrops require delivery and set-up through Crafted Charm and will incur additional fees.

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